Organisation of private transfers excellent - drivers prompt and courteous. Hotel Salo du Parc - excellent standards across the board, staff helpful and friendly, great location. Recommend. Hotel Firenze - functional and comfortable, staff helpful and friendly, convenient location.Tickets for opera waiting at reception as arranged. Nb can rain quite suddenly ( blazing sunshine until hour before start of opera - start delayed by one and half hours. Plenty of people selling 'macs' if not come prepared. Return flight via Monarch awful - flight delayed, no information why. Then over course of three hours told three different departure times - none of which correct ( causing problem for keeping informed people who were collecting us from the airport ). Eventually took off one and half hours late - no explanation and no apology at any time before, during or after flight. Shame it was a frustrating and tiring end to what had been until then an enjoyable holiday. Will avoid Monarch in future.