I need a higher star rating than "very good"! The whole trip was superb. Lovely hotel with friendly ever helpful staff, transfers were all done on time by equally friendly and helpful people in Mercedes cars far better than I have at home and the seats we had at the opera exceeded our high expectations. Wonderful view of an absolutely superb spectacle on both nights we attended the Arena. I cannot recommend this trip highly enough. If you are considering this holiday through this company and have any doubts at all cast them aside and go. Not only will you not be disappointed you are likely to be as blown away by the whole experience as we were.