From the first contact with Italian Short Breaks, we had excellent, friendly service. Hannah, who booked everything for us, listened to what I wanted and put together a first class itinerary and plan for our trip and it certainly didn't disappoint. We visited Verona to see the Outdoor Opera and then onto Venice and not one element was disappointing. The Hotels Hannah recommended in both Cities were absolutely excellent. Hotel Accedamia in Verona was beautiful and in the most central location, yet very quiet and peaceful. Hotel Metropole in Venice was a true piece of Venetian Style with antiques everywhere including the room and a real Gothic Venetian stye to it and again, great location, only a few hundred meters from St Marks Square and overlookingvthe Lagoon. We were met in Verona and Venice and all our transfers were slick and well co-ordinated. I can't rate this company highly enough and would suggest anyone wanting a bespoke trip to Italy to contact them and ask for Hannah.