Ordered and paid for stuff on line, disappointed later to receive an email telling me the stuff was actually out of stock awaiting confirmation of next delivery from manufacturer, but my card would be refunded if I wished. I didn't, and further communication easily resolved the situation and the goods were delivered a week or so later all as promised. One slight worry was that there was no time to unpack and check everything so the delivery driver said that any problems should be reported directly to Jacks Garden Store, but I had to sign to say everything was delivered undamaged. Overall quite satisfied, would deal with you again.