Jacqui immediately put me at ease and took time to find out exactly the look I wanted to achieve and the colour that would best suit me. The treatment itself was painless as jacqui was careful to apply and reapply anaesthetic during my treatment. Jacqui took her time and I didn't feel rushed at all, I felt she was extremely diligent and wanted the end result to be just what I had hoped for. It's now day two and although there is some swelling and a bit of itching, and it was a little uncomfortable when the anaesthetic wore off this was exactly what jacqui had told me to expect. My eyes are now incredibly defined - jacqui told me this will soften and lighten by about 30% so I am very excited to see my end result soon Thanks Jacqui you're a real professional xx