Excellent professional service from the initial welcoming telephone response, an appointment to fit round my work commitments, the advance notice text, the prompt, cheerful and efficient workmanship from your engineer, Allan, to the follow up customer care emails. I am very impressed and so delighted to see that customer care is still valued. I was beginning to lose all hope after being let down by other companies. Although this was a reasonably small job to be sorted, I was looked after as if I was having the whole house overhauled. I will definitely be using your team again and will be happy to recommend you to friends and colleagues. Suzanne