My first purchase was a hikvision ds-7600 nvr of which i had a couple of questions before placeing my order to which i got just the right infomation i needed and then i whent ahead with my order and as said i got the nvr the next day .The nvr was as stated and not a grey box import which there are so many around for sale these days. This is a good trusted ebay seller who does what he says and who sells the stuff at a fair price.If your looking at getting any camera cctv bits i would def take a look at jt wholesaler for a good service before and after if needed. I have since bought a camera and had the same service as i first did before so anything i need in future this will be my first place of call so for a freindly service this has been a first class service all round.