My items are still held up- the tracking number shows they haven’t been delivered. Your customer service department tells me it’s not their problem and to file a claim with USPS. I paid seven dollars to ship the item. I do believe it’s Jatie Beauty’s responsibility to help solve the problem. Your customer service has been curt and has taken no efforts to answer my questions. I have no idea if my item is lost. I will be contacting my credit card company next if this item is not found snd delivered. Order number 42052
4 years ago
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