This website came high up on the listing when I googled tweed suit for my wedding. The website looked good and so did the suits. I done a couple of checks on the company and discovered they only started trading in 2015 and although there were some good reviews there were a couple of not so good reviews. I decided to take a risk buying the suit as it was very low cost and it looked great on the website. I also bought the suit on the basis that the website says that the suits take 25-30 days for delivery but if you contact them they can try and complete the order sooner. I emailed asking for it to be sooner and even called them to request it to be sooner. 30 days passed and I emailed asking for an update, which was ignored so I called and was given an apology that it has taken longer than expected as they are busy and I should receive it in a couple of days. I received it 34 days from placing the order. The suit came in a large box all scrunched up. To be fair the sizes seemed to be correct which I asked for and the colour of the suit was brilliant as I hoped. Due to the low cost I didn't expect too much in terms of quality (which I was happy with) or that it literally came in a massive box but the lateness, poor customer service and general lack of care by the company has forced me to purchase a dozen suits from another supplier for my wedding party. I was using this as an example before buying the others. It's a shame that the negatives from this purchase has left me not spending more money with this supplier. It is also a shame that a new company lacks simple customer care which should always come first. The bottom line with this review is don't expect too much.... But you get what you pay for.
9 years ago
Jennis & Warmann has a
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