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K Norrlin
Ordered a tailored suit July 1st 2018. Estimated delivery was expected to be 45 days. After 50 days I contacted customer service. They didn’t respond until my second e-mail 10 days later. Promised to get it sorted right away. After promises and many e-mails the suit was sent out the week before Christmas with a promise that I would have the suit by Christmas. Christmas went by with no suit. Then I got contacted by someone that lived on the other side of my country that had got my suit in his mail. I got to pay him to send the suit to me. And of course Jennis & Warmann said that it wasn’t their fault. When I got the suit that I had waited for half a year it didn’t fit at all. And I had been very careful when measuring and sending in the measurements. But nothing were even close to my size. I contacted Jennis & Warmann about a return and they instructed me how to do and promised the money back. I got a return receipt from them where they claimed to have had my money refunded. But I never got any money. When I contacted them about this they blamed PayPal. I contacted PayPal and they confirmed that Jennis & Warmann had never made any refund to me. When i confronted customer service about that, they stopped responding. And that’s where I am now. Never ever buy anything from Jennis & Warmann. You might as well throw your money away or give them to charity, where they at least will do some good. Jennis & Warmann is a joke and a fraud.
6 years ago
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Jennis & Warmann has a 4.3 average rating from 332 reviews