Terrible quality and awful customer service. Feel scammed! We purchased a gold chain from T H Baker via The Jewel Hut, and it broke twice within six months. The first time, they repaired it free of charge, but it took two months to get it back. It then broke AGAIN so we requested a refund, but they refused—only offering another repair after inspection and determining it was a manufacturing fault (hard to trust their opinion after the experience so far). I didn’t buy a gold chain just for it to spend more time being repaired than worn. Do not buy here.