First of all, contact with customer support was terrible, that guy definately shouldn't work on such position. Regarding food itself, unfortunately I have to say it's bad. I bought Risotto, which is mostly tasteless, but anyway I like the idea -> haven't seen Mushroom Risotto when I was buying Huel or Yfood, so it was nice change. Unfortunately that was the only good part. Mac&Cheese stinks when I open the bag and Cookie powder tastes literally like grinded cardboard with cinnamon. Choco powder was between meh and acceptable, but Huel Choco tastes waaaaaay better anyway. So in general I recommend checking Huel or YFood with whom I have way better experiences.