A RIP OFF. Had a Ct100 cross trainer for about 14months. Firstly the speedometer failed to work I replaced this at a cost of £16 2 weeks later the pedal sheered of from the platform, it was only by luck no serious injury occurred. It was now JLL told me this product was now discontinued but could source parts at a cost of £55. This would now have cost me £71 for repairs in a little over a year. The cross trainer only cost between£85-90 I would have purchased another cross trainer at a discounted price , but this company would only sell me parts for a product that had already been discontinued. I will now take this to the consumer advice as Jamie at JLL informed me I wasn't the first that this had happened to maybe they will take it serious when someone is claiming for serious injuries. The customer service is a disgrace and I have asked all my family and friends to pass this on to 10 other friends keeping it going to shame this company.