I ordered items for my 84 year old mum and paid £4 extra for next day delivery. Woke up the next day to find they had attempted to deliver at 8.05 am and no-one was home so I have to collect 2 days after placing the order. I rang customer services who were less than helpful and basically said well tough we've fulfilled our side of the bargain and thanks for the £4. Disgusting. Do not order from JML if you expect good service