I bought a very expensive Samsung American fridge/freezer in October 2021 so just over 3 years old it has Brocken down customer service now in Morocco can’t understand them can’t speak to anyone in England now ..I have to pay £306 to check the compressor in advance ..disgusting that only allowing me to use this one company to mend it as the compressor has a 10 year guarantee …shocked that John Lewis was known to be an upstanding English company with English morals now they are not disgusted the customer service is in a third world country that has no morals MOROCCO KNOWN TO AND HAS JUST HAD A CULL TO SHOOT AND LEAVE IN AGONY TO DIE THE POOR STREET DOGS WHO ALREADY SUFFER TO LIVE IN THIS COUNTRY