Absolute joke of a company. We booked a lodge through Hoseasons, only for this company to cancel it 2 days before we were due to go. The reason given was due to an 'unsafe decking'. The lady that called was pleasant enough, but didn't offer an alternative and basically highlighted it wasn't their problem and that I needed to contact Hoseasons to resolve. Hoseasons have refunded it, and I haven't got an issue with them. Not a lot we can do 2 days before we were due to go, and have to hope we can find an alternative. I'd certainly recommend you avoid this bunch of jokers!