I highly recommend this place. The service is terrible. The manager was very unfriendly. I reported the issue of my dirty hot tube, and she said the water had been changed and that she would show me the paperwork. The water had been changed, but the hot tub was very dirty (I'll add photos at the end). I should also mention that we arrived with a small child, one year old, and another child, nine. There were visible signs of a party where balloons had been popped, and the sofa smelled like something had died in there. The rooms looked like a prison cell. Worst of all, the manager said I could have wiped it down myself with a cloth. I replied that it wasn't my job, that I'd paid for a clean hot tub. I was upset, and the manager said that if I had a problem with it, we could leave. This shocked me, as I was treated this way simply for pointing out something the staff hadn't done. Then the lady offered me an 80 pound refund, but I was right, saying the staff didn't clean the pool, they just replaced the water. I agreed because I didn't want to ruin my family's vacation. The lady said it would take a few days for the money to be transferred to my account. After a month, I haven't received any transfer. I didn't lose much, but I hope people read this as a warning not to rent a caravan there. There are many other resorts nearby with better prices for the quality of the stay.