I purchased an E-trike from Jorvik in May 2021 and it was delivered in June 2021. The bike was described as being a "rugged off-road" trike. After 22 months and just 331 miles of on road use, the wheels stopped turning and the bike was free wheeling when either pedalling or using the motor assist. I contacted Jorvik and after some correspondence I took it to my local bike shop for them to investigate. They discovered the rear axel had sheared at the splines. I contacted Jorvik with pictures which showed a bubble in the metalwork of the axel to complain about the failure of the part. Their response was that "The technical department have looked into this and the photos and have said he cause of this would be the bearing being knocked out of alignment, as you have continued to ride the tricycle with this issue it has bent the axel , it has been rotating around on the subframe until eventually wears it away" Firstly, the trike had not been involved in any incident that could have knocked the bearing out of alignment nor did it have any symptoms before it stopped working. Indeed, the trike hasn't even been bumped up a kerb. Secondly, the axel is perfectly straight. Sadly therefore I really must warn people to avoid Jorvik due to their appalling after care. Update: After posting my negative review on another site, Jorvik claimed mine was not a genuine review. Ironic given some of the comments in the review were pasted directly from the email Jorvik sent me the day before!. I supplied additional info to the review site only for Jorvik to continue to dispute it. I have now provided the other review site with proof of purchase and the correspondence with Jorvik. CLEARLY YOU CAN NOT TRUST A COMPANY THAT DELIBERATELY LIES TO TRY TO BLOCK NEGATIVE REVIEWS.