Jumpers are decent enough quality - when you wear them once. They shrink after washing. And again on a second. Then you complain and they lecture you what water temperature is when washing. Must be by hand. Ive had plenty jumpers over years and even cheap makes are better than this With FAR better customer service. But then everyone seems to have better customer service than this bunch of grasping Yorkshire - wimmin. They sent the (BADLY shrunken to half size just about) jumper back, saying they refused to replace or refund - a clear case of "read the fine print" - the worst customer service from any clothes company I have ever experienced.