I practically own every product that Judas sinned have. The quality of material is top range and I really love the design. The price is reasonable and You quickly build up rewards snd discount. Delivery is good never had an issue. Only recently have I sent back a return for smaller size so can not really comment on the service as still waiting. Never asked for a refund so again can not comment on. Also never had to message customer service - to say how much I order it shows how good the products are. Only slight issue I have is washing products with the crystals on, they come off so easy. Overall 5 star from me