I submitted the following review and received a response to the review as below: They said someone would get back to me - it's been a couple of days and I haven't heard from anyone yet. Seems they haven't resolved their customer service issues. It's been over three weeks since I place the order and they took my money and doesn't look like I'm getting my golf shoes before golf season is over if I get them at all. The company doesn't seem to care about their lack of service. Problem is they have their money so they just don't give a crap about customers issues. Never deal with this company if you expect any kind of service. "Ordered a pair of Footjoy Golf shoes on August 30 (order #77541)- my credit card was charged immediately. I received a tracking number (CANPAR) that showed a label was created. When I received no further update, I sent several emails to JustGolfStuff and left a few messages but got no response. I finally got through to a representative Aidan on September 13 who said he would look into the issue. I have not heard back after a week. At this point, JustGolfStuff has my money and I don't have my product after 3 weeks. Since JustGolfStuff shows that my order was completed, I have no way to get my money back. Very poor service with and communication is non-existent. They are always too busy to answer the phone and no one ever calls back. I have ordered from them before but this will be the last time." Posted 2 days ago Hello Vince, We greatly apologize for your service thus far and appreciate your patience while we work on resolving this issue. A representative will be calling you shortly to provide you with an update and a resolution. We are currently adding to our customer support team to provide the level of excellent service we expect of our company. Thank you for your feedback, your business is important to us!