Ordered item in good faith on 12th June 2015, emailed 16th June 2015 to ask when my order being sent, no reply to email. Telephone call to them on18th June 2015 to be told item out of stock and the warehouse should have emailed me. My order status as at 19th June 2015 is being processed.............so no out of stock email no out of stock on order! After 5 minute going round in circles, customer services informed me that I had not had the money taken from my account and that I should have realised that I was not going to get my item..........despite telling this arrogant advisor that my order status was being processed and that I would not have expected to pay until order despatched..................HE WOULD NOT LISTEN. Yes as everyone else states no one emails!!!!! BUYER BEWARE