Ordered 1 mask, package arrived in good time however found it contained 2 masks which would be alright as their mistake, but the issue is neither are the one that was ordered. Emails were ignored so a phone call to the provided number was met by a switchboard that doesn't list Just Posh Masks as a serving business, so chose the party shop line. Then explained the situation to the chap who answered, followed up much later by an email from the company saying I would receive a returns label. It never came. The mask was intended for Halloween and this has long gone. The 2 masks that did come are good quality and build for the price, but all a customer should expect is the item that they actually ordered and not to have to then personally take the stress and waste of time trying to return or feel ripped off!