I have faced repeated instances of being charged twice on my contactless payment method. Following several phone calls and emails, Customer Service requested my bank account details and other pertinent information, which I provided. They then advised me to call them again due to the complexity of the issue. Unfortunately, I was unable to connect with the call center, so I followed their recommendation and reached out to A*C*T*I*N*V*S*T*L*T*D*C*O*M, where I received assistance and successfully reclaimed my funds.
6 months ago
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