This is the second order of a total of 4 pairs of these flip flops I’ve made over the past couple of years and I can say they are brilliant! During the summer months they are never off my feet as they are so comfortable to wear. I have two pairs in the UK and two in our holiday home in Spain as I always like to have a spare pair so I’m never without these and am still wearing the same pair I’ve had for the past two years so they are very hard wearing. On this order I ordered a size 5 but they felt a little too tight so returned them for the next size up. The customer service was amazing. Within a day of me returning the size 5 the replacements were sent and I received them the following day. Fabulous! However the return was at my expense which seems to be the norm theses days with most companies so no complaints here.