Ordered my bag for the coming trip on the 10th of August. On 20th of August, I still haven't received the bag, so I contacted the customer service. Received the reply 2 days later and asked me if I want a new shipment or refund. I asked for refund as new shipment won't meet my travel date. Since then, I have no reply, no refund, will have to get my credit card company involved, what a bad company, no customer service at all. Will not recommend to anyone or buy it again.
1 month ago
Kapten & Son has a
4.7
average rating
from
23,545
reviews
