A Karrimor Cougar 70 + 10. Used for 6 nights by my 14 year old daughter. Top Hood lid ripped to shreds and lining ripped to shreds. Bought believing this was a quality product (based on my rucksack of 25 years that went all around the world). This is Sports Direct using a brand name to peddle cheap goods not fit for purpose. Customer service says this is "reasonable wear and tear" and if I want to pursue the complaint further I need an independent company to asses it and the report needs to be on headed paper. An absolute joke and waste of £80. Avoid at all costs
2 years ago
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