Pleased with my purchase and pleased with the service from Karrimor. However, I'm afraid that the courier company that Karrimor use, Yodel, are absolutely useless. I paid for express delivery and waited in all day for my delivery and the parcel never arrived. It was impossible to try and get to talk to anyone in person at Yodel. Spoke to someone at Sports Direct, who was really helpful and they processed a refund for my express delivery immediately - very impressed! My husband finally managed to get to talk to someone senior at Yodel and had to get really angry, before they finally agreed to get someone to deliver my parcel that had been stuck at the Gloucester depot. Please change your deliveries to a decent courier company, like DHL or DPD, as it's only Yodel that let's the side down.
9 years ago
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