My wife purchased her first pair of sandals from Sports Direct on the the 4 August 2016, whilst away on holiday, in Exeter.(£49.99) Within in a very short time the straps to the rear of the sandals broke and stitching came undone! We took the sandals to our local branch of Sports Direct , in Telford ,who immediately refunded our money. My wife loved the sandals so much we looked on line to find a replacement, We found them (cheaper £39.99inc. p/p) on your site and ordered them. They were delivered very quickly, but we have noticed faulty stitching again on the straps that go around the heel. We do not want to go to the trouble of sending items back all the time ! sandals are generally very nice and comfortable.