I paid £7 extra for next day delivery at 3pm on Wed 1st Feb, I received a notification from Hermes (their contractor) that it had been delivered and signed for on Friday 3rd which had not happened. I needed the bag by the 4th but had no way of dealing with it as Hermes said I had to contact Karrimor, and Karrimor said I had to contact Hermes (3hrs on phone to find that out). Finally the bag arrived on Monday 6th (5 days after ordering) and when I was already on holiday. I had to buy myself another bag before I left on the 3rd as a result.
8 years ago
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