I placed my order with you on March 7th. I heard nothing for weeks and when I e-mailed your customer service I was told the whole order was on hold waiting for an item due at the end of April !!! I had to cancel this item in order for the rest to be processed and sent out in time for me to go on my trip. My clothing was finally processed o 3rd April and I received it a few days later. I cannot believe that you run a business that delays sending out items ( for 1 month) because one thing is delayed. I have never experienced this before with any other company and am astonished that you think it is acceptable. I had to send the same message twice before it was acknowledged and even then the reply just confirmed that an item had been cancelled and my order would be processed, no apology or explanation. I found the whole process ridiculous which is hugely disappointing as the products were great when they finally arrived. However, it will stop me from using you again which is a shame.