I can't really review Karrimor itself but rather your distributor 'sports direct' though I suppose that was arranged through your website. I swear, though I cannot prove, that when I placed my order it was for the size I am, namely women's size 10, small. However when my order confirmation came through it was for size 14, large, which I am not. I am pretty sure that the order just defaulted to what was remaining in stock. It's frustrating not being able to change an order, though I do understand that, but then there is no contact phone number on your website which is even more frustrating. So I received an item I didn't want and I had to pay the postage to return it. Yes I would have liked the correct size but after this experience I didn't dare try. CH