The products arrived as ordered and when expected, however the packaging had labels indicating a price reduction of 50%. I contacted customer services by email who basically fobbed me off with no offer of any refund. If I had known which store had stock I could have bought these items at half the price I paid for a web purchase. The response I got from customer services was not surprising just disappointing and poor customer relations and hence PR. I will consider this service level when making future purchases and as a consumer I have the ultimate choice on where I shop. I recently had exemplary customer service from a different supplier and I do not hesitate to recommend usage of that company, however I would not particularly recommend Karrimor. While customer services have a line to follow in this case a little consideration to the customer would have been in order as this purchase just "left a bad taste"