The delivery service was poor. Initially it looked set to be delivered within the 5 working days, but seemed to get stuck with the courier. The tracking said it had been out for delivery twice but 'delivery not attempted' & returned to the hub, After that it said nothing for 4 days, then the courier just turned up. It was lucky I was at home. I notified Karrimor via email & they just reiterated that my order had been dispatched & to check the link to the courier & ignored all that I'd said; very impersonal. It was only when they knew It was going to arrive did I get a signed 'sorry for the inconvenience' email.