We've had several meals through Providoor and would usually rate it 4 or 5 out of 5. This one that included 2 x Nour's vegetarian banquet 1 x Nour's Autumn festive menu for 2 was not up to the usual standard. The roasted eggplant was squashed and had to be resurrected before placing in the oven. I guess this happens from time to time and the eggplant was tasty. Our main problem is that most of the dishes had multiple ingredients. These were usually provided in a labeled paper bag with the name of the dish on it. Once each of the ingredients was removed from the bag, we were often at a loss because the individual ingredients were not labeled. The instructions used names with which we weren't familiar and the dishes were also unfamiliar. Before long we had a kitchen bench covered with unlabeled packages and with those of us cooking attempting to decipher what they were and into which dish they went. If you want a better rating next time, Nour, make sure you clearly label ALL ingredients. Providoor, I'm disappointed that this is not a requirement for restaurants that use your service.