I was a big supporter of Providoor during lockdown, so I was saddened to hear about their financial struggles. I continued receiving their emails and, when I saw a Christmas lunch banquet for four on offer, I thought it would be a great way to make Christmas Day a little easier. My order arrived on December 11—completely frozen. I hadn’t realized that all meals were now frozen, but that was on me for not checking their website. However, when Christmas Day came, I was so relieved that my girlfriend had gone overboard and bought extra food because the Providoor meal was a huge disappointment. Frozen potatoes and frozen broccoli—absolutely terrible. The pies sounded interesting but tasted underwhelming. The only highlight was the lamb, which I did enjoy, but that was it. My girlfriend, her mother, and her sister all felt the same way. It was genuinely upsetting. The worst part? My girlfriend still reminds me about it six weeks later!