What a fabulous company! I ordered a very upmarket greenhouse heater, too close to Christmas, a present to my husband for his dream greenhouse. On 21 December I called to ask whether it was likely to arrive in time. The delightful gent (was it Graham?) organised matters and it arrived the very next day. Hubby is delighted with his shiny new 'toy' (a BIO Green Phoenix 2.8Kw electric greenhouse heater and free energy saving tube) and I can't thank Keengardener enough for making this possible. Great product, great price.