Do not EVER use this company or be fooled by the assistant on the phone who tells you it’s £60. My partner & i got locked out last night, lady said it’d be £60 & they’ll be there in 30 mins, nope, over an hour we waited & what we were told was £60 jumped to £695! The locksmith who wrote his name down as ‘Filip’ drilled through out lock (night latch) the latch was undamaged, the essentially replaced the front plate & gave us 2 new keys, it was the same latch however, please tell me how that alone costs £250? Emerg call out was £53, labour £43, drilling the lock £180, £250 for new plate which was same as our other one (the bog standard was the same lock but without keys? Who sells that? Completely pointless?), £115 VAT & HE ticked the box which says something like ‘i hereby agree to the prices & procedures before the job has started’ but we did not tick this but i sadly signed it, please don’t use this company, even their price lists online don’t add up to what we were charged & now thanks to them we’re absolutely deflated & distraught. We could’ve bought our front door 3 times with that money. £300 odd i’d understand, near enough £700? No way. Not fair.