I'm not sure why my review was removed. I've attached a photo now of how they've damaged my lock and hopefully they won't think it's fake now!! I was quoted £39 over the phone by this company to help with a lockout. When the locksmith arrived, he falsely claimed my lock was too secure to pick and drilled it unnecessarily, charging me £280.80 for the callout and forced entry. He then tried to pressure me into replacing the lock immediately, quoting over £300, saying the price would increase the next day - classic high-pressure scam tactics. Fortunately while the locksmith was doing all of that I immediately looked on Reddit and also consulted another locksmith and was told that my lock didn't have to be drilled at all in the first place so I told the locksmith that we'll just leave it at that. The next morning, a reputable locksmith confirmed the lock could have been opened non-destructively using a card, and replaced the entire lock for just £90 + VAT. He also warned me that these kinds of companies pay heavily for SEO to appear at the top of Google, often outranking legitimate local locksmiths meaning people in emergency/stressful situations like mine are tricked into thinking they're calling a trusted provider. After investigating further, I found: The company claims to be VAT registered, but I could not find a matching company on Companies House. They are not members of the Master Locksmiths Association (MLA), so are not officially recognised or held to professional standards. Their website (keys247.co.uk) appears unrelated to any verifiable legal business, and is likely just a front to collect leads. These tactics are well documented on Reddit and other review platforms - misrepresentation, price-gouging, and intimidation. I’ve reported this to my bank and Trading Standards and strongly advise others to avoid this company. Always check for MLA membership and avoid anyone who refuses to give clear, written quotes upfront.