Made a purchase of a tent with 20% off. Easy purchase, quick delivery. But on opening the box we found the pole bag was split causing the poles to fall out. No joy with customer services so far despite emails and Facebook messages being sent. I appreciate staff are furloughed but they were quick enough to take our order and process it. Very disappointed with the after care/ customer service. All we would like is a replacement bag. Will think twice before recommending khyam.
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