I was very happy with the service I received from Khyam. The Tent was dispatched quickly and arrived as described. I erected the tent straight out of the box in 8 minutes flat (whilst filming a video review) so I'm pretty happy with that too. I've yet to put up the tent in a real world setting and use it - which I intend doing in the next couple of weeks - that will be added to the review video and if it's as good as the initial impressions, I'll be a happy lad! I think the tent might be a LITTLE bit heavier than my last tent and I don't think it packs to QUITE as small volume, but that one took 20-30 minutes to erect. So “what I lose on the swings, I gain on the roundaboutâ€