Ordered an item and opted for next day delivery. Took day off work to be in for delivery and by the afternoon it had not turned up. Emailed Kiddicare to make sure it was coming and was told it could take an extra 2 days. When I asked how can it be when it should be next day they will not reply with an answer. Had a text from the courier company at 6pm saying the delivery is on its way and will be here between 8:30pm and 11:30pm. Who gets a delivery at that sort of time but I waited up incase it was coming but of course it didn't. item still hasn't arrived and no answers from Kiddicare now they have my money. Terrible service and will not be using again!!