Wouldn't even give this place a 1 star but unfortunately have to pick a rating to leave a review, the place should not be aloud to trade the customer service is shocking! Firstly I paid for next day delivery for it to come 2 days later, My pram came in a used like condition! Scratches to the frame and a ripped hood, First my emails were getting passed about to wrong departments so they said, eventually spoke to the right person he offered to get it collected and refunded, over a week water still no refund and having my emails ignored, I will never recommend this company and I will never be using it again