I ordered a flat pack nursery and vibrating baby chair. Within 2 days nursery arrived, like the website said, but with no chair. So I phoned the delivery company to ask if the accidentally left it aboard and got told no chair had been sent. So I decided to contact the company as when I ordered it I got told it would take 48 hours to deliver. Firstly there's no email so had to wait for them to call me. Was then told they was having problems with distributors but I would receive it within a week. It has now been 3 weeks since I ordered, with me having to do all the chasing up, only to be told they don't have it in stock still and do not know when it will be. My options are to get a refund what will take a week, or pick another option. Reasonable? Not when you see the the product you ordered on their website with a 48 hour delivery status still on it. Over 20 emails and 3 phone calls, I've got to wait another's 3 days till I find out what is actually going on and they give me a reply. I've read others had nightmares with refunds so I don't want to get one I want to change the product, but obviously the websites not got the correct information. Would avoid this company at all costs!