Placed an order for Cot bed advertised 48 hours delivery,through them, later noticed that there were a number of other websites that were selling it cheaper. Sent details to them with the links of websites selling cheaper. ranging from 24 hour delivery - 3 day delivery. Claim for price match was rejected on basis that it wasn't 48 hours delivery. Looks like they are told to reject claims no matter what even if a competitor was providing better service ( in this case 24 hours vs their 48). Though they claimed 48 hour, they did not deliver till day 3, i.e over 60 hours. Not sure how come they are strict on price match, but have loose definitions for their deliver. Shame i didnt read other reviews before buying. Will never buy anything else from kiddicare or worldstores again. If customer care want to really help then the request no is- 1239825.