Everything is shocking about this company! I pre ordered a trike delivery date 10th of June I paid on the 12th of May! 10th of June passed i called they then said it changed untill the 14th of July came I called to check that was still going ahead and the man on the telephone said they had came in but he would call back to confirm but he never did instead i had an email to say it's now changed to early August even though their website say late August! They didn't care that the dates kept changing or had no compassion for why I was frustrated I asked for a refund! 3-5 days they said and 7 days later still no refund