What an absolute joke of a company... STEPH her name was, rude, atrogant and clearly no product knowledge! This started on the 17th Jan, we brought a bundle with a multi system pram, car seat did not fit on the pram, rang to inform them to be told by a very helpful Gemma that they would need pictures, video of baby seat not fitting on the actual adapter on the pram. Sent all these as proof on email. They decided it was the wrong car seat, sent another car seat out for it to arrive and iy was the exact same one as before!!! Again, rang them to arrange for this to be collected and to ask what the hell was going on. Baby due any time now and this is going on and on with no car seat... They then decided to tell me that the manufacturer had included the wrong adaptors with the actual pram ( blaming manufacturer) so they told me the manufacturer would be contacting me. No contact from manufacturer and email from kiddies kingdom saying that they had tried to contact me for more information, LIE!!!! So at this point I'm at my witts end.. can never get through straight away to kiddies kingdom. Finally spoke to someone and they said it wasn't the adaptors it was the w Car seat so NEW car seat being sent out..... AGAIN!!! Car seat sent back and 2nd time... emailed to make sure that the NEW car seat and correct car seat were being sent out and email from.them to.confirm that they had spoken to somone who knows the products and correct car seat was being sent out to me... 1 week later, no email after asking where car seat was as its been a week for STEPH to tell me yet again that its not the car seat but the adaptors!!!! I've got a baby due any day now, the stress this company as caused me, I did swear out of anger on the phone and she put the phone down on me so that's understanding but this is still on going, I'm not sure whats happening, they have my money and I have the wrong car seat/adaptors... I want a full refund!!! Currently on hold to trading standards... these people do not care and as a pregnant woman thinking she as dealing with a decent company... AVOID AVOID AVOID