Everyone knows how time is precious when you have a newborn, and a kids shop should know this more than anyone. However this place manages to waste so much of my time.... Made me wait for over a week for delivery for a baby carrier. Eventually phoned to see what was happening and was told it was to be sent to me the next day. Received emails and shipment notifications. All good. Next morning received an email that the item that was due to be despatched was more expensive than what I’d bought, and I’d have to wait for another two weeks for delivery. No apologies, no offering of a solution, no courtesy phone call; nothing. When I suggested they honour my purchase and just send me a carrier I was basically told to get lost. Terrible customer service and bought a product from them they don’t even stock. Huge thumbs down, big time wasters.