I rarely leave a bad review but I am aghast at how bad the service has been at Kiddies Kingdom. I ordered an isofix base and car seat from their website about 5 weeks ago. I was informed the isofix would be delivered next day, whilst the car seat was out of stock but should be delivered by the 15th October. I contacted customer services on the 16th to say the car seat had not been delivered. I was told that both the isofix base and car seat were both delivered to my choice of store, but because the car seat was too big for them to take in it was sent back to the depot. That was over a month ago and at no point was I made aware of this! On 16th October customer services told me it would be delivered to my home address on Friday 19th. I even contacted them the same morning to confirm delivery would be today. I was assured it was. I have stayed in all day with a 2 year old and re-arranged important appointments to make myself available. No sign of delivery by 4pm so I call again and am informed that the car seat is not out for delivery and in fact, is out of stock! Absolutely disgusting service to be lied to by such an organisation. I have asked for a full refund and will never use this store again, and will discourage as many people as I can to not use them either.