I would not recommend using this company due to their poor customer service department and quality of products. MY EXPERIENCE: After reporting the issues in detail with various damaged parts on the Tutti Bambini Modena 3 Piece Room Set, I received the following email response, 7 days after reporting my complaint: “Please could you advise why it has taken so long to report such major faults?”. I reported the issues 12 days after receiving the items, which is a responsible amount of time to unpack the items and identify the problems with the damaged parts. I then received a phone call response advising me that the reason that it had taken them 7 days to respond was because I had provided them with the incorrect order number and implied it was my fault. I’m confused because I had forwarded the order confirmation email that they had sent to me with the correct order number, along with ALL of my other order details. This product was also packaged incorrectly for transit, such as wooden dowels being inserted into the joints exposing them to damage during delivery (see images). Anyway, happy shopping 😊